Terms of Service

Last updated May 28, 2026

Rabid Agents is a product of Rabid LLC, a Washington limited liability company (“Company,” “we,” “us,” “our”). We operate the website rabidagents.com (the “Site”), the mobile application Rabid Agents (the “App”), and any other related products and services that refer or link to these legal terms (collectively, the “Services”).

You can contact us via our contact page or by mail at 317 NW Bassel Rd, Vancouver, WA 98685.

These Legal Terms constitute a legally binding agreement between you and Rabid Agents concerning your access to and use of the Services. By accessing the Services, you confirm that you have read, understood, and agreed to be bound by all of these Legal Terms. If you do not agree, you must discontinue use immediately.

We reserve the right to make changes to these Legal Terms at any time. We will alert you about any changes by updating the “Last updated” date. It is your responsibility to review these Legal Terms periodically. Your continued use of the Services after changes are posted constitutes your acceptance of those changes.

The Services are intended for users who are at least 18 years old.

1. Our Services

The Services are not tailored to comply with industry-specific regulations (HIPAA, FISMA, etc.). If your interactions would be subject to such laws, you may not use the Services. The Services may not be used in a way that would violate the Gramm-Leach-Bliley Act (GLBA).

2. Intellectual Property Rights

Our intellectual property

We are the owner or licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics (collectively, the “Content”), as well as the trademarks, service marks, and logos (“Marks”).

Our Content and Marks are protected by copyright and trademark laws in the United States and around the world.

Your use of our Services

Subject to your compliance with these Legal Terms, we grant you a non-exclusive, non-transferable, revocable license to:

  • Access the Services
  • Download or print a copy of any portion of the Content you have properly accessed

solely for your personal, non-commercial use or internal business purpose.

No part of the Services, Content, or Marks may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose without our express prior written permission. Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

Your submissions and contributions

Submissions: By sending us any question, comment, suggestion, idea, or feedback (“Submissions”), you agree to assign to us all intellectual property rights in such Submission. We shall own this Submission and may use it for any lawful purpose without acknowledgment or compensation to you.

Contributions: The Services may allow you to create, submit, post, display, transmit, or distribute content (“Contributions”). When you post Contributions, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide license to use, copy, reproduce, distribute, sell, publish, reformat, translate, and exploit your Contributions for any purpose.

You are solely responsible for your Submissions and Contributions and expressly agree to reimburse us for any losses resulting from your breach of these terms or any third party’s intellectual property rights.

We may remove or edit any Contributions at any time without notice if we consider them harmful or in breach of these Legal Terms.

3. User Representations

By using the Services, you represent and warrant that:

  1. All registration information you submit is true, accurate, current, and complete
  2. You will maintain the accuracy of such information
  3. You have the legal capacity and agree to comply with these Legal Terms
  4. You are not a minor in your jurisdiction of residence
  5. You will not access the Services through unauthorized automated or non-human means
  6. You will not use the Services for any illegal or unauthorized purpose
  7. Your use of the Services will not violate any applicable law or regulation

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any current or future use of the Services.

4. User Registration

You may be required to register to use the Services. You agree to keep your password confidential and are responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username we determine to be inappropriate, obscene, or otherwise objectionable.

5. Purchases and Payment

We accept the following forms of payment: Visa, Mastercard, American Express, Discover, and PayPal.

You agree to provide current, complete, and accurate purchase and account information for all purchases. You further agree to promptly update account and payment information so that we can complete your transactions and contact you as needed. All payments shall be in US dollars.

We reserve the right to refuse any order placed through the Services and to correct any errors or mistakes in pricing, even if we have already requested or received payment.

6. Subscriptions

Billing and Renewal

Your subscription will continue and automatically renew unless canceled. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until you cancel.

Cancellation

All purchases are non-refundable. You can cancel your subscription at any time by logging into your account. Your cancellation will take effect at the end of the current paid term. If you have questions or are unsatisfied with our Services, reach us via our contact page.

Fee Changes

We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law.

7. Prohibited Activities

You may not access or use the Services for any purpose other than that for which we make the Services available. As a user of the Services, you agree not to:

  • Systematically retrieve data or content from the Services to create or compile a collection, compilation, database, or directory without written permission from us
  • Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information
  • Circumvent, disable, or otherwise interfere with security-related features of the Services
  • Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services
  • Use any information obtained from the Services in order to harass, abuse, or harm another person
  • Make improper use of our support services or submit false reports of abuse or misconduct
  • Use the Services in a manner inconsistent with any applicable laws or regulations
  • Engage in unauthorized framing of or linking to the Services
  • Upload or transmit viruses, Trojan horses, or other material that interferes with any party’s uninterrupted use and enjoyment of the Services
  • Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools
  • Delete the copyright or other proprietary rights notice from any Content
  • Attempt to impersonate another user or person or use the username of another user
  • Interfere with, disrupt, or create an undue burden on the Services or the networks connected to the Services
  • Harass, annoy, intimidate, or threaten any of our employees or agents
  • Attempt to bypass any measures of the Services designed to prevent or restrict access
  • Copy or adapt the Services’ software, including but not limited to Flash, PHP, HTML, JavaScript, or other code
  • Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising the Services
  • Use, launch, develop, or distribute any unauthorized automated system, including any spider, robot, cheat utility, scraper, or offline reader that accesses the Services without authorization
  • Use a buying agent or purchasing agent to make purchases on the Services
  • Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users for the purpose of sending unsolicited email
  • Use the Services as part of any effort to compete with us or for any revenue-generating endeavor or commercial enterprise
  • Use the Services to advertise or offer to sell goods and services
  • Sell or otherwise transfer your profile

8. User Generated Contributions

The Services may allow you to create, submit, post, display, transmit, or broadcast content and materials (“Contributions”), including text, writings, video, audio, photographs, graphics, comments, suggestions, personal information, or other material.

When you create or make available any Contributions, you represent and warrant that:

  • Your Contributions do not infringe the proprietary rights, including copyright, patent, trademark, trade secret, or moral rights of any third party
  • You are the creator and owner of or have the necessary licenses, rights, consents, and permissions to use and authorize us to use your Contributions
  • You have the written consent of each identifiable individual person in your Contributions
  • Your Contributions are not false, inaccurate, or misleading
  • Your Contributions are not unsolicited or unauthorized advertising, promotional materials, spam, or other forms of solicitation
  • Your Contributions are not obscene, lewd, violent, harassing, libelous, slanderous, or otherwise objectionable
  • Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone
  • Your Contributions do not violate any applicable law, regulation, or rule
  • Your Contributions do not violate the privacy or publicity rights of any third party
  • Your Contributions do not include any offensive comments connected to race, national origin, gender, sexual preference, or physical handicap

Any use of the Services in violation of the foregoing violates these Legal Terms and may result in termination or suspension of your rights to use the Services.

9. Contribution License

By posting Contributions, you automatically grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide license to host, use, copy, reproduce, disclose, sell, publish, broadcast, store, publicly perform, publicly display, reformat, translate, transmit, excerpt, and distribute such Contributions for any purpose, in any media formats and through any media channels.

You retain full ownership of all your Contributions and any associated intellectual property rights. We are not liable for any statements or representations in your Contributions. You are solely responsible for your Contributions to the Services.

We have the right, in our sole and absolute discretion, to edit, redact, re-categorize, pre-screen, or delete any Contributions at any time and for any reason, without notice.

10. Mobile Application License

Use License

If you access the Services via the App, we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the App on wireless electronic devices owned or controlled by you, strictly in accordance with the terms and conditions of this mobile application license.

You shall not:

  1. Decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the App (except as permitted by applicable law)
  2. Make any modification, adaptation, improvement, enhancement, translation, or derivative work from the App
  3. Violate any applicable laws, rules, or regulations in connection with your access or use of the App
  4. Remove, alter, or obscure any proprietary notice posted by us or the licensors of the App
  5. Use the App for any revenue-generating endeavor or commercial enterprise
  6. Make the App available over a network permitting access by multiple devices or users at the same time
  7. Use the App to create a product, service, or software that is competitive with or a substitute for the App
  8. Use the App to send automated queries to any website or to send unsolicited commercial email

Apple and Android Devices

The following terms apply when you use the App obtained from the Apple Store or Google Play (each an “App Distributor”):

  • The license granted to you is limited to a non-transferable license to use the application on a device utilizing the Apple iOS or Android operating systems in accordance with the applicable App Distributor’s terms of service
  • We are responsible for providing any maintenance and support services specified in these Legal Terms or as otherwise required by applicable law; each App Distributor has no obligation to furnish such services
  • In the event of any failure of the App to conform to any applicable warranty, you may notify the applicable App Distributor, which may refund the purchase price, if any, paid for the App
  • You represent and warrant that you are not located in a country subject to a US government embargo, and are not listed on any US government list of prohibited or restricted parties

11. Social Media

As part of the functionality of the Services, you may link your account with online accounts you have with third-party service providers (“Third-Party Accounts”). By granting us access to any Third-Party Accounts, you understand that:

  • We may access, make available, and store content you have provided to and stored in your Third-Party Account
  • We may submit to and receive from your Third-Party Account additional information to the extent you are notified when you link your accounts

Your relationship with the third-party service providers associated with your Third-Party Accounts is governed solely by your agreement with such providers.

You can deactivate the connection between the Services and your Third-Party Account at any time by contacting us or through your account settings.

12. Third-Party Websites and Content

The Services may contain links to other websites (“Third-Party Websites”) and content originating from third parties (“Third-Party Content”). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us. We are not responsible for any Third-Party Websites or Third-Party Content.

If you leave the Services to access Third-Party Websites, you do so at your own risk, and these Legal Terms no longer govern. Any purchases you make through Third-Party Websites will be exclusively between you and the applicable third party.

13. Services Management

We reserve the right, but not the obligation, to:

  1. Monitor the Services for violations of these Legal Terms
  2. Take appropriate legal action against anyone who violates the law or these Legal Terms
  3. In our sole discretion, refuse, restrict access to, limit the availability of, or disable any of your Contributions
  4. Remove from the Services or disable all files and content that are excessive in size or burdensome to our systems
  5. Otherwise manage the Services in a manner designed to protect our rights and property

14. Privacy Policy

We care about data privacy and security. Please review our Privacy Policy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms.

The Services are hosted in the United States. If you access the Services from any other region with laws governing personal data that differ from US law, you are transferring your data to the United States and expressly consent to such transfer.

15. Term and Termination

These Legal Terms shall remain in full force and effect while you use the Services. We reserve the right to deny access to and use of the Services to any person for any reason, including breach of any representation, warranty, or covenant contained in these Legal Terms or any applicable law. We may terminate your account or participation in the Services at any time, without warning, in our sole discretion.

If we terminate or suspend your account for any reason, you are prohibited from registering a new account under your name or the name of any third party. We reserve the right to take appropriate legal action, including pursuing civil, criminal, and injunctive redress.

16. Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems requiring maintenance that results in interruptions, delays, or errors. We have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime.

17. Governing Law

These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law principles.

18. Dispute Resolution

Informal Negotiations

The parties agree to first attempt to negotiate any Dispute informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one party to the other.

Binding Arbitration

If the parties are unable to resolve a Dispute through informal negotiations, the Dispute will be finally and exclusively resolved by binding arbitration. You understand that without this provision, you would have the right to sue in court and have a jury trial.

The arbitration shall be conducted under the applicable commercial rules of the American Arbitration Association (AAA) or JAMS. The arbitration shall be conducted in person in the State of Washington, United States, unless both parties mutually agree in writing to conduct proceedings remotely. The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Confidentiality

All arbitration proceedings, including any awards, settlements, and related documents, shall be kept strictly confidential by all parties, except as required by law or to enforce an arbitration award.

Costs

The non-prevailing party shall bear all arbitration filing fees, administrative costs, and arbitrator compensation. In addition, if the arbitrator determines that a claim was frivolous or brought in bad faith, the non-prevailing party shall also reimburse the prevailing party’s reasonable attorneys’ fees and legal costs.

Restrictions

Any arbitration shall be limited to the Dispute between the parties individually. No arbitration shall be joined with any other proceeding, and there is no right or authority for any Dispute to be arbitrated on a class-action basis.

Exceptions

The following Disputes are not subject to the above arbitration provisions:

  • Any Disputes seeking to enforce or protect, or concerning the validity of, any intellectual property rights of a party
  • Any Dispute related to allegations of theft, piracy, invasion of privacy, or unauthorized use
  • Any claim for injunctive relief

19. Corrections

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

20. Disclaimer

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES’ CONTENT AND WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS; PERSONAL INJURY OR PROPERTY DAMAGE; ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS; ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES; OR ANY BUGS, VIRUSES, OR TROJAN HORSES WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY.

21. Limitations of Liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTWITHSTANDING ANYTHING TO THE CONTRARY, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING.

22. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of:

  1. Your Contributions
  2. Use of the Services
  3. Breach of these Legal Terms
  4. Any breach of your representations and warranties set forth in these Legal Terms
  5. Your violation of the rights of a third party, including intellectual property rights
  6. Any overt harmful act toward any other user of the Services with whom you connected via the Services

23. User Data

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data.

24. Electronic Communications, Transactions, and Signatures

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications and agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing.

You agree to the use of electronic signatures, contracts, orders, and other records, and to electronic delivery of notices, policies, and records of transactions initiated or completed by us or via the Services.

25. California Users and Residents

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

26. Miscellaneous

These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision.

If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions.

There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Legal Terms or use of the Services.

27. Contact Us

To resolve a complaint regarding the Services or to receive further information, please contact us or write to us at:

Rabid LLC
100 N Howard St, Ste R
Spokane, WA 99201